Behaviour Code for Volunteers.
Purpose
This code of behaviour aims to make sure everyone who volunteers at The Treehouse Café knows what is expected of them and feels safe, respected and valued.
The Treehouse Cafe must make sure that everyone volunteering for us has seen, understood and agreed to follow the code of behaviour, and that they understand the consequences of inappropriate behaviour.
We expect people who volunteer at The Treehouse both inside the café or out in the garden, those operating under our name and those representing us in any way including upon social media to display appropriate behaviour at all times. This includes behaviour that takes place outside our organisation and behaviour that takes place online.
Basic principles
This code of behaviour aims to:
· identify acceptable and unacceptable behaviour
· encourage cooperation, honesty, fairness and respect
· create an environment where your self-esteem, self-respect and self-confidence will grow
· encourage you to recognise and respect the rights of others
· encourage you to take responsibility for your own behaviour
· help resolve conflicts and make it clear what will happen if you decide not to follow the code.
Dos and don’ts
You should:
- cooperate with others
- be friendly
- listen to others
- be helpful
- have good manners
- understand and adhere to The Treehouse ethos and procedures
- treat everyone with respect and equality
- take responsibility for your own behaviour
- talk to Rachel Forsyth or Lorna Berry about anything that worries or concerns you
- follow this code of behaviour and other rules (including the law)
- join in and have fun!
You shouldn’t:
- be disrespectful to anyone else
- bully other people (online or offline)
- share prejudice views of any kind (including, but not limited to: racism, sexism, ageism, homophobia, transphobia, disablism) either in person or online (including your own social media profiles)
- behave in a way that could be intimidating
- be abusive towards anyone
What happens if I decide not to follow the code of behaviour?
This code of behaviour is part of our process for making sure everyone who takes part in our services receives the support they need.
Minor or first-time incident
If you behave in a way that doesn’t follow our behaviour code, we will remind you about it and ask you to comply with it. We will give you an opportunity to change your behaviour. This gives you the chance to think and to plan how you could behave differently, with support from us.
Formal warning
If you continue not to follow the code of behaviour after your first reminder, or if your behaviour is more serious, you will be given a formal warning by the directors. They will make a record about what happened which will be filed.
Final warning
If the support we have put in place isn’t helping you to change your behaviour, we may need to give you a final warning. Again this will be recorded. If this is not heeded to a satisfactory level you will be asked to leave.